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Support

How can we help?

Need help with Repgrit? Email us and include the email you use with Sign in with Apple, your device model, iOS version, Repgrit version, and a short description of the issue.

Help topics

What we can help with

Send the shortest useful report. A clear example is better than a long explanation.

Sign in with Apple

Repgrit uses Sign in with Apple only. We do not offer username/password sign-in.

Workout notes and parsing

If a workout parses incorrectly, send us the note text and what you expected Repgrit to create.

Editing saved workouts

You can edit parsed exercises, sets, RPE/RIR, notes, and saved workout details inside the app.

Subscription and Pro access

App Store purchases are managed by Apple. If Pro does not unlock after purchase, contact support.

Account deletion

You can delete your account from the app. If you need help, contact support and we will guide you.

Privacy and data

Read the Privacy Policy for details about workout data, parsing, analytics, and account handling.

FAQ

Common questions

These answers cover the issues users are most likely to hit before contacting support.

I purchased Pro but it is not active. What should I do?

Open Repgrit, make sure you are signed in with Apple, and wait a few seconds for entitlement sync. If Pro still does not unlock, email support with your Apple sign-in email or private relay address.

My workout parsed incorrectly. How do I report it?

Send the original note text and a short explanation of the expected result. Parser examples help us fix edge cases faster.

Can I use Repgrit without Pro?

Yes. Core workout logging can be tested without purchasing. Pro features add deeper stats, coaching, and recovery views.

How do I delete my account?

Use the account deletion option in the app settings. If you cannot access the app, contact support.

Where can I read the privacy policy and terms?

Use the Privacy Policy and Terms of Use links on this page or in the site footer.